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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Natalee Manetta

Natalee Manetta

April 14, 2026

5  out of  5
rating by Natalee Manetta
"I absolutely adore my agent Rachel! She has been helping me with rides since middle school and now with the insurance on my ride. This lady is a reliable person who takes her job seriously, she responds quickly and gets you exactly what you need in a timely manner. 10/10 would recommend to friends and family."
We responded:
"Thank you, Natalee, for your kind words about Rachel! It's great to hear how she's been a reliable support for you over the years. We appreciate your recommendation to friends and family. "
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Katrina Maher

April 13, 2026

5  out of  5
rating by Katrina Maher
"My agent Amanda is amazing. I can call her for anything. She is always there for me and my family. I recently got a different car and I called her and told her. She made sure that everything was switched for my old car to my new one within no time. I definitely appreciate all her hard word. Thank you again"
We responded:
"Thank you, Katrina, for sharing your experience with Amanda. It's great to hear how she efficiently handled the switch to your new car and is always there for you and your family. We appreciate your feedback and your trust in us."
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Erica Mendez

April 11, 2026

5  out of  5
rating by Erica Mendez
"Amanda has been so awesome with helping me with my insurance needs. She is quick to answer emails and would recommend her for all your insurance needs."
We responded:
"Thank you, Erica, for sharing your experience with Amanda. It's great to hear how efficiently she has been assisting you with your insurance needs. We appreciate your recommendation! "
Profile photo of Baylee Bernhardt

Baylee Bernhardt

March 31, 2026

5  out of  5
rating by Baylee Bernhardt
"Had the best experience with getting my insurance quoted. Nicole was very helpful and made sure I understood the policy and answered all questions I had."
We responded:
"Thank you, Baylee, for sharing your experience! It's great to hear that Nicole was able to assist you effectively and ensure you understood your policy. We appreciate your feedback and look forward to serving you again."
Profile photo of Anna Boyles

Anna Boyles

March 19, 2026

5  out of  5
rating by Anna Boyles
"Saira added our new car in a flash. She was so efficient."
We responded:
"Thank you, Anna, for sharing your experience! We're glad to hear that Saira was able to assist you efficiently with adding your new car. Your feedback is greatly appreciated."
Profile photo of Patrick Christensen

Patrick Christensen

March 19, 2026

5  out of  5
rating by Patrick Christensen
"Very happy so far with everything, Rachel is great!"
We responded:
"Thank you, Patrick, for your feedback! We're glad to hear that you're happy with our services and that Rachel has been great. If you need anything else, feel free to reach out. "
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Ivan Torres Cruz

March 13, 2026

5  out of  5
rating by Ivan Torres Cruz
"Maria has helped me with every question I couldn’t figure out, quick and simple as possible. It’s always a pleasure to work with her! I can’t thank her enough! 😁"
We responded:
"Thank you, Ivan, for your kind words! We're glad to hear that Maria has been able to assist you effectively and make things simple. We appreciate your feedback and look forward to continuing to support you. "
Profile photo of B M

B M

March 13, 2026

5  out of  5
rating by B M
"Highly recommend Maria she is great at what she does! She helped me insure my brand new vehicle and is bilingual which is a plus!"
We responded:
"We appreciate the ⭐️⭐️🌟⭐️⭐️ review and your business. "
Profile photo of Jeff Smith

Jeff Smith

March 13, 2026

5  out of  5
rating by Jeff Smith
"Everyone at the office was pleasant and Tiffany was the young lady that took care of my insurrance needs and she was very helpful to me.... I hope this is the beginning of a great business relationship.. Thank you all for your kindness and great service... Jeff Smith"
We responded:
"So glad we were able to help you and you found the office helpful. Thank you for your review. "
Profile photo of Jianna Moreno

Jianna Moreno

March 4, 2026

5  out of  5
rating by Jianna Moreno
"Their staff are very friendly and very helpful. They provide the best customer service. Decatur State Farm is the best, totally recommend!"
We responded:
"Thank you, Jianna, for your kind words! We're glad to hear that our staff's friendliness and helpfulness made a positive impact. Your recommendation means a lot to us. "
Profile photo of Megan Metz

Megan Metz

March 2, 2026

5  out of  5
rating by Megan Metz
"Tiffany made this process so easy and stress free for my husband and I, and got us incredible rates on our auto and life policies!"
We responded:
"Thank you, Megan, for sharing your experience! It's great to hear that Tiffany was able to make the process easy and stress-free while securing incredible rates for your auto and life policies. We appreciate your feedback and support. "
Profile photo of Kassity Cannon

Kassity Cannon

March 2, 2026

5  out of  5
rating by Kassity Cannon
"Rachel helped me and she was amazing! She answered and my questions and replied fast! Will definitely keep using State Farm and her!"
We responded:
"Thank you Kassity. Glad we could help you out!"
Profile photo of Deborah stanley

Deborah stanley

February 28, 2026

5  out of  5
rating by Deborah stanley
"Super efficient and fast I changed from Progressive due to the ongoing increase in prices and I called this office and everyone I spoke to was extremely helpful and the switching over process was so easy. It was amazing and they gave me a much better price than Progressive."
We responded:
"Thank you Deborah for your ⭐️⭐️🌟⭐️⭐️ review. "
Profile photo of Hagen Barrington

Hagen Barrington

February 26, 2026

5  out of  5
rating by Hagen Barrington
"Rachel Howard is my agent! She really is the best. She always gets me the best deals and helps me out with any questions I have, couldn’t thank her enough!"
We responded:
"Thank you so much Hagen. We appreciate your business and the 5 star review!"
Profile photo of DJ Tinsley

DJ Tinsley

February 26, 2026

5  out of  5
rating by DJ Tinsley
"Great prompt & friendly service from Felicia this afternoon! I appreciate the continued great service from this agency!"
We responded:
"Thank you DJ good to hear of your positive experience. "
Profile photo of Terry Williams

Terry Williams

February 24, 2026

5  out of  5
rating by Terry Williams
"Amanda Miller with Cary Bohn State Farm is prompt and professional when she reaches out to me concerning my coverage and any questions I may have"
We responded:
"Thank you Terry for the review. We are proud to have Amanda on our team and glad she was able to provide you with 5 star service."
Profile photo of Jose Sauceda

Jose Sauceda

February 22, 2026

5  out of  5
rating by Jose Sauceda
"Great customer service Felicia was very helpful and kind"
We responded:
"Thank you, Jose, for your feedback! We're glad to hear that Felicia provided you with helpful and kind service. Your support means a lot to us. "
Profile photo of Dawn Fee-Joiner

Dawn Fee-Joiner

February 21, 2026

5  out of  5
rating by Dawn Fee-Joiner
"Rachel Howard is always quick to respond and does a fabulous job getting us the best rates available!"
We responded:
"Thank you, Dawn, for your feedback! We're glad to hear that Rachel is providing you with prompt responses and great rates. Your support means a lot to us. "
Profile photo of C Harris

C Harris

February 21, 2026

5  out of  5
rating by C Harris
"I worked with Amanda on new business for home and cars. The quote was right and the process was seamless. A little issue at first with payments being misapplied but Amanda got it worked out and that's what counts. Good communication."
We responded:
"Thank you for sharing your experience. It's great to hear that Amanda was able to resolve the payment issue and provide you with seamless service for your home and car insurance. We appreciate your feedback and look forward to assisting you in the future. "
Profile photo of Frank Amorella

Frank Amorella

February 21, 2026

5  out of  5
rating by Frank Amorella
"I loved the service. Saira was very helpful.It was the best insurance company for me. Thank you. Saira.🌹"
We responded:
"Thank you, Frank, for your kind words and for highlighting Saira's helpful service. We're glad to hear that you found our agency to be the best fit for your insurance needs. Your feedback means a lot to us. "
Profile photo of richany urdaneta perez

richany urdaneta perez

February 20, 2026

5  out of  5
rating by richany urdaneta perez
"Maria Un servicio excelente"
We responded:
"Gracias, Richany, por tus amables palabras sobre el servicio de María. Nos alegra saber que tu experiencia fue excelente. Estamos aquí para ayudarte siempre que lo necesites. "
Profile photo of Mike Profitt

Mike Profitt

February 20, 2026

5  out of  5
rating by Mike Profitt
"Iam extremely happy with Cary born State Farm office. My agent Rachel is the very best, she is helpful and knowledgeable with my needs. I highly recommend this office to any one looking for a great price and very good staff. Thank you so much!! After driving for 55 years this was the best change I ever made."
We responded:
"Thank you, Mike, for sharing your experience with us. It's great to hear that Rachel has been helpful and knowledgeable in meeting your needs. We appreciate your recommendation and are glad you found the change worthwhile after 55 years of driving. "
Profile photo of Michelle Boyd

Michelle Boyd

February 20, 2026

5  out of  5
rating by Michelle Boyd
"Saira provided excellent service."
We responded:
"Thank you, Michelle, for your feedback. We're glad to hear that Saira provided you with excellent service. Your support means a lot to us. "
Profile photo of Wendy Templeton

Wendy Templeton

February 20, 2026

5  out of  5
rating by Wendy Templeton
"Rachel is awesome! She has helped us tremendously throughout the years to meet all of our needs with insurance!"
We responded:
"Thank you Wendy. We appreciate your business and the 5 Star Review!"
Profile photo of Jessica Ureno

Jessica Ureno

February 15, 2026

5  out of  5
rating by Jessica Ureno
"Great service and affordable price."
We responded:
"Thank you, Jessica, for your feedback! We're glad to hear you found our service great and our prices affordable. Your support means a lot to us. "